Careers

Vacancy - Client & Cat Care Assistant - full time (38 hours per week)

£13.45/hour (£26,577.20 per annum)

Our independent, multi-award winning, triple Living Wage Foundation accredited, cat-only vet practice has a rare opportunity for a care assistant to join our friendly team.

Ideally we are looking for a full-time candidate for this position, with compressed hours over 4 weekdays (with a mixture of 8am-6pm, 8.30am-6.30pm and 9.30am-7.30pm shifts), although we would consider hiring two part-time candidates.

Duties

• Front of house - managing the diary, taking payments, taking telephone calls, answering emails and social media messages

• Maintaining the organisation and cleanliness of the practice

• Dispensing medications and re-ordering pharmacy stock

• Monitoring & collating client feedback

• Administration of the healthy cat plan

• Helping with the practice social media accounts

• Assisting the vets and RVNs with cat handling and care 

• Assisting with preparing patients for theatre

• Running laboratory samples

Benefits

• Real Living Wage, Living Hours & Living Pension accredited employer

• Opportunities for additional ad-hoc hours for holiday cover if part time

• Staff discount scheme

Essential criteria for applicants

• Excellent communication skills (written and verbal)

• Organisation and multitasking skills

• Great attitude and personable nature

• A love of cats and desire to provide outstanding customer care to their owners

Desirable criteria for applicants

• The ideal candidate will have experience working as a VCA / ACA in a veterinary practice but we will consider candidates without this experience if they have excellent customer service skills and "cattitude".

• If part-time, the ability to do ad-hoc additional cover for holidays etc is desirable but not essential.

Unfortunately this position is not suitable for those who wish to enrol onto veterinary nurse training, due to the fact that we are a cat-only vets and cannot take on nurse apprentices as they can't complete the full training with us in all the required species.

Application process

To apply, please email a CV and covering letter to careers@manchestercatclinic.co.uk. In addition, please include either a video or voice recording to introduce yourself and answer the following questions:

1. What aspects of your personality and skills do you feel make you well suited for the role?

2. What do you think the most challenging aspects of working in the veterinary profession are?

Please note that applications which fail to include a video or voice recording will not be considered. If you aren't able to email the video or voice note, you are welcome to send it to our practice WhatsApp number.

Deadline for applications = Sunday 5th July 2026